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metmarkosaric merged 1 commit into from
Aug 26, 2026
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backfill info #807

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6 changes: 3 additions & 3 deletions docs/raw-data-export.md
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Expand Up @@ -45,9 +45,9 @@ Delivery to Google Cloud Storage goes through GCS's S3-compatible endpoint using

## Historical data and backfills

Daily exports start after setup. Historical backfills are not included by default. Because backfills are prepared manually, only short backfills may be possible case by case.
Daily exports start after setup. During setup, we can include a one-time backfill covering up to the 30 days immediately before the first scheduled export. Earlier historical data cannot be included.

If you need historical data, include the date range when contacting us so we can confirm what is possible.
If you need this backfill, include the requested start date when contacting us.

## When to use it

Expand All @@ -72,4 +72,4 @@ Before requesting raw exports, check whether a simpler option covers your needs:

## How to get it

Raw event data exports are part of our [Enterprise plans](https://plausible.io/enterprise-web-analytics) and are not self-serve. [Contact us](https://plausible.io/contact) to discuss your data volume, export format, storage provider and any historical date range you need.
Raw event data exports are part of our [Enterprise plans](https://plausible.io/enterprise-web-analytics) and are not self-serve. [Contact us](https://plausible.io/contact) to discuss your data volume, export format, storage provider and whether you need the optional 30-day backfill.
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