Skip to content

bug login to nextcloud instance of my provider #3755

Closed

Description

@Gangialf90

Since the last update I can't use the nextcloud iOS app with the cloud of my provider Devol URL cloud.mastodon.uno; basically I click on log in and then it asks me to put the URL of the nextcloud instance and I put https://cloud.mastodon.uno and then I click send then I get the nextcloud screen that warns me that "if I wasn't the one who requested access ect..." I click on log in I put username and password done that tells me if I want to verify access by physical key/software or OTP code as soon as I click one of the two it brings me back to the login screen; the problem only happens to me in the app and especially since the last update for iOS

How to use GitHub

  • Please use the 👍 reaction to show that you are affected by the same issue.
  • Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue.
  • Subscribe to receive notifications on status change and new comments.

Steps to reproduce

  1. login my provider instance
  2. login to my account
  3. use my 2FA method and code
  4. return to login provider menù

Environment data

iOS version: 18.6.2

Nextcloud iOS app version: 7.1.3

Activity

  1. Gangialf90 commented on Oct 19, 2025

    @Gangialf90
    Author

    same problem with iOS 26 and nextcloud ios 7.1.7 version

  2. Gangialf90 commented on Nov 12, 2025

    @Gangialf90
    Author

    Waiting for the bug to be fixed and to date even with the updates it has not been fixed; I found a temporary solution to the problem, I created a password for the app and with that I accessed from the application to my provider's service and the native integration of the iPhone started working again

  3. b0yk0k4n3m commented on Jan 15, 2026

    @b0yk0k4n3m

    I had the same problem. Have you managed to resolve it?

  4. Gangialf90 commented on Jan 15, 2026

    @Gangialf90
    Author

    I had the same problem. Have you managed to resolve it?

    as I wrote in my previous message waiting for a resolution of the problem I found a temporary solution to the problem, I created a password for the app inside of my nexcloud account and with that I accessed from the application to my provider's service and the native integration of the iPhone started working again

  5. mpivchev commented on Feb 24, 2026

    @mpivchev
    Collaborator

    Should be fixed with: #3996
    If issue still persists please reopen the issue. Thanks!

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    Type

    No type

    Projects

    No projects

      Milestone

      No milestone

      Relationships

      None yet

      Development

      No branches or pull requests

      Issue actions