Bug Description
I've been seeing intermittent glitches in our voice AI app since Sep 13, 2026. It is hosted in eu-central (LiveKit Cloud hosted agent)
The major symptoms are :
- STT transcript display: sometimes words cannot show up one by one smoothly. Instead they "flash", then 1-2s later several words/sentences stitch together and appear as one block in the transcript UI. Sometimes 2-3 sentences merge into a single transcript entry.
- TTS: occasionally stalls mid-sentence for 1-2s, then resumes, this might be caused by the delay of incoming STT. The TTS audio also sometimes speeds up briefly, then back to normal.
I have spent a day isolating the cause.
- No code or dependency changes on our side around Sep 13.
- I have swapped different TTS and STT models, the symptoms are persistent.
- Ran on different devices, in different frontend hosting env. The same symptom reproduced.
- Ran the same agent code on a laptop, same symptoms reproduced.
All these point to something in LiveKit's agent, maybe text-stream layer. I wonder if there is known latency or delivery issues, or any recent changes that affect STT transcription event delivery timing.
SPECIFIC QUESTION — EU-CENTRAL
Our agent is deployed in eu-central. LiveKit had an incident in eu-central on Sep 5, 2026 (agent join latency, resolved same day). Our symptoms started Sep 13, a week later, we wanted to ask: is there any chance our project's eu-central agent instances have been affected by a related or follow-on issue since Sep 5.
Expected Behavior
The STT transcript should display word by word in the order of people speak.
Reproduction Steps
1. Open https://practice.parlez.app/. login with a gmail account.
2. click any card, and speak in French. the green transcript display what you said .
3. Speak for a few minutes, you will notice the words in green transcript flashes. Wait for a second to two, they stitch together as a whole sentence and display at once. It seems the words didn't arrive in the right order, then finally stitch together.
Operating System
iOS, Samsung, windows11
Models Used
STT: Speechmatics (language=fr, operating_point=STANDARD) - TTS: Google Cloud (WaveNet) - LLM: openAI "gpt-4o-mini"
Package Versions
livekit-agents 1.5.8
livekit-api 1.0.7
ivekit-plugins-google 1.5.8
livekit-plugins-speechmatics 1.5.8
livekit-plugins-turn-detector 1.5.8
Session/Room/Call IDs
session ID, RM_YdQL9PFTtbaW
Proposed Solution
Additional Context
No response
Screenshots and Recordings
No response
Bug Description
I've been seeing intermittent glitches in our voice AI app since Sep 13, 2026. It is hosted in eu-central (LiveKit Cloud hosted agent)
The major symptoms are :
I have spent a day isolating the cause.
All these point to something in LiveKit's agent, maybe text-stream layer. I wonder if there is known latency or delivery issues, or any recent changes that affect STT transcription event delivery timing.
SPECIFIC QUESTION — EU-CENTRAL
Our agent is deployed in eu-central. LiveKit had an incident in eu-central on Sep 5, 2026 (agent join latency, resolved same day). Our symptoms started Sep 13, a week later, we wanted to ask: is there any chance our project's eu-central agent instances have been affected by a related or follow-on issue since Sep 5.
Expected Behavior
The STT transcript should display word by word in the order of people speak.
Reproduction Steps
Operating System
iOS, Samsung, windows11
Models Used
STT: Speechmatics (language=fr, operating_point=STANDARD) - TTS: Google Cloud (WaveNet) - LLM: openAI "gpt-4o-mini"
Package Versions
Session/Room/Call IDs
session ID, RM_YdQL9PFTtbaW
Proposed Solution
Additional Context
No response
Screenshots and Recordings
No response