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DOCS-1738 - Document 256KB log message size support#6881

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DOCS-1738-256kb-log-message-size
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DOCS-1738 - Document 256KB log message size support#6881
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DOCS-1738-256kb-log-message-size

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@JV0812 JV0812 commented Jul 9, 2026

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Purpose of this pull request

This pull request documents the increase of the maximum log message size from 64KB to 256KB, calls out the known limitations, and adds a service release note.

Changes:

  • Updated max-message-size references from 64KB to 256KB (and _size truncation from 65536 to 262144) in search-large-messages.md, collect-multiline-logs.md, cloud-syslog-source/index.md, and qualys-vmdr-source.md.
  • Added a Known limitations section to search-large-messages.md (LogCompare/LogReduce, UI 25-messages-per-page, Cloud SIEM, FER).
  • Added LogCompare/LogReduce truncation + response-time notes on logcompare.md and detect-patterns-with-logreduce.md.
  • Clarified in fer-limitations.md that the 64KB cumulative field cap applies regardless of message size.
  • New service release note blog-service/2026-07-09-search.md.

Open items to confirm before marking ready

  • FER cumulative field limit stays 64KB (documented as such) — confirm not raised.
  • Cloud SIEM limitation wording ("might not process messages larger than 64KB correctly"; ref SUMO-257908).
  • Release note date/category (2026-07-09 / Search).

Select the type of change

  • Minor Changes - Typos, formatting, slight revisions
  • Update Content - Revisions, updating sections
  • New Content - New features, sections, pages, tutorials
  • Site and Tools - .clabot, version updates, maintenance, dependencies, new packages for the site (Docusaurus, Gatsby, React, etc.)

Ticket (if applicable)

https://sumologic.atlassian.net/browse/DOCS-1738 (epic: SUMO-288529)

Update max log message size references from 64KB to 256KB across search,
collection, and source docs; add a Known limitations section and
LogCompare/LogReduce truncation notes; clarify the FER 64KB cap; and add a
service release note.

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
@JV0812 JV0812 self-assigned this Jul 9, 2026
@cla-bot cla-bot Bot added the cla-signed Contributor approved, listed in .clabot file label Jul 9, 2026
Keep the following limitations in mind when you work with messages larger than 64KB:

- **LogCompare and LogReduce**. These operators truncate raw 256KB messages to 64KB before matching and grouping the logs into signatures, so content beyond 64KB is not considered. This can also affect response time when you run them against large messages. Learn more in [LogReduce](/docs/search/behavior-insights/logreduce/) and [LogCompare](/docs/search/behavior-insights/logcompare/).
- **Log Search messages table**. When you view large messages, the messages table displays up to 25 messages per page.

@lei-sumo lei-sumo Jul 10, 2026

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This 25 msg/page UI limitation will be removed as part of the GA based on this comment: https://sumologic.slack.com/archives/C02DUQT0A/p1783604422222719?thread_ts=1777391223.682879&cid=C02DUQT0A

The new behavior is that search page will only show upto 64kb in the results table (after expansion), but the complete individual message can be viewed in the message inspector

hide_table_of_contents: true
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We're excited to announce that Sumo Logic now supports a maximum log message size of **256KB**, up from 64KB, so large single-line logs such as AWS CloudTrail, Google Cloud, and Microsoft 365 events are ingested without being split as often. Some features still handle messages at 64KB, including LogCompare, LogReduce, Cloud SIEM parsing, and Field Extraction Rules. [Learn more](/docs/search/get-started-with-search/search-basics/search-large-messages/).

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AWS CloudTrail, Google Cloud, and Microsoft 365 events - are they known large log sources?

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