Hi MetaMask Agent Wallet team,
Every transfer from my server wallet fails at the signing step, on every chain I try. Balance reads, auth, and policy changes all work — only signing fails.
Error (identical every time):
Error: Policy evaluation could not be completed. Retry the request.
Hint: The signing job failed. Retry; run with --verbose for detail.
Verbose shows: WalletRuntimeError: Policy evaluation could not be completed thrown from inside the @metamask/agent-wallet package (chainId=84532, mode=server, phase=execute).
Wallet address: 0x3cc324f935ecc0c8c081bf583af811a1893877bd
Setup (all green):
mm doctor → authenticated: true, initialized: true, skill metamask-agent-wallet found and compatible: true
CLI version 6.1.3, server wallet, Guard mode
What I already verified on my side:
Sufficient balance (test ETH funded on the target chains)
Target chains are in allowed_chains (tested 84532 and 11155111)
Address allowlist and blocklist are both empty (not blocking)
Outflow limit was 0; I set rolling_24h: 100 via mm wallet policy set — this succeeded with a working email-2FA approval, so the policy service itself responds
Infura status page shows all relevant networks operational
Reproduction: The failure is identical whether I run mm transfer manually or drive it through an agent (Claude Code), and it happens on both Base Sepolia (84532) and Ethereum Sepolia (11155111) — so it is chain-independent and points to the server-side signing service, not my configuration.
Command used:
mm transfer --to 0x000000000000000000000000000000000000dEaD --amount 0.001 --token native --chain-id 84532 --wait
Could you check the signing service for my server wallet? Happy to provide request IDs or run any diagnostic you need.
Thanks,
Raphaël
Hi MetaMask Agent Wallet team,
Every transfer from my server wallet fails at the signing step, on every chain I try. Balance reads, auth, and policy changes all work — only signing fails.
Error (identical every time):
Error: Policy evaluation could not be completed. Retry the request.
Hint: The signing job failed. Retry; run with --verbose for detail.
Verbose shows: WalletRuntimeError: Policy evaluation could not be completed thrown from inside the @metamask/agent-wallet package (chainId=84532, mode=server, phase=execute).
Wallet address: 0x3cc324f935ecc0c8c081bf583af811a1893877bd
Setup (all green):
mm doctor → authenticated: true, initialized: true, skill metamask-agent-wallet found and compatible: true
CLI version 6.1.3, server wallet, Guard mode
What I already verified on my side:
Sufficient balance (test ETH funded on the target chains)
Target chains are in allowed_chains (tested 84532 and 11155111)
Address allowlist and blocklist are both empty (not blocking)
Outflow limit was 0; I set rolling_24h: 100 via mm wallet policy set — this succeeded with a working email-2FA approval, so the policy service itself responds
Infura status page shows all relevant networks operational
Reproduction: The failure is identical whether I run mm transfer manually or drive it through an agent (Claude Code), and it happens on both Base Sepolia (84532) and Ethereum Sepolia (11155111) — so it is chain-independent and points to the server-side signing service, not my configuration.
Command used:
mm transfer --to 0x000000000000000000000000000000000000dEaD --amount 0.001 --token native --chain-id 84532 --wait
Could you check the signing service for my server wallet? Happy to provide request IDs or run any diagnostic you need.
Thanks,
Raphaël