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Fairphone6+ can't answer incoming phone call--screen not responsive #928

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Description

@rossj-cargotel

Checklist

  • I can reproduce the bug with the latest version given here.
  • I made sure that there are no existing issues - open or closed - to which I could contribute my information.
  • I made sure that there are no existing discussions - open or closed - to which I could contribute my information.
  • I have read the FAQs inside the app (Menu -> About -> FAQs) and my problem isn't listed.
  • I have taken the time to fill in all the required details. I understand that the bug report will be dismissed otherwise.
  • This issue contains only one bug.
  • I have read and understood the contribution guidelines.

Affected app version

1.11.1

Affected Android/Custom ROM version

Android 16

Affected device model

Fairphone6+

How did you install the app?

F-Droid / IzzyOnDroid

Steps to reproduce the bug

  1. Incoming phone call
  2. Try to answer
  3. Clicking the screen over the incoming icon has no response
  4. Phone call is routed to voicemail

Expected behavior

It would be very good to be able to answer incoming calls.

Actual behavior

Incoming calls cannot be answered from the app.

Swiping up to the home screen a call can be answered through the message bubble.

Screenshots/Screen recordings

No response

Additional information

No response

Activity

  1. added
    bugSomething is not working
    needs triageIssue is not yet ready for PR authors to take up
    on Oct 19, 2026
  2. BillZaumen commented on Oct 24, 2026

    @BillZaumen

    I have a similar problem: when a fairphone 6+ has the screen saver on (either due to the phone being locked or a timeout) and a call arrives, a button appears on the screen allowing you to accept the call. Pushing that button has no effect. If the phone is not locked and the screen saver is off, the phone behaves normally. I added a fingerprint and using that to get to the home screen doesn't do anything if the phone is waiting to accept or decline a call. The result is that most of the time, I cannot accept an incoming call and have to try to call back. I couldn't find any obvious permission that is missing. I got the phone (in the U.S.) with android installed.

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