From af84204c1f031a033e1a88e440e6fc302dc55486 Mon Sep 17 00:00:00 2001 From: Marko Saric Date: Wed, 26 Aug 2026 11:47:47 +0200 Subject: [PATCH] backfill info --- docs/raw-data-export.md | 6 +++--- 1 file changed, 3 insertions(+), 3 deletions(-) diff --git a/docs/raw-data-export.md b/docs/raw-data-export.md index 2320c41e..54fd2658 100644 --- a/docs/raw-data-export.md +++ b/docs/raw-data-export.md @@ -45,9 +45,9 @@ Delivery to Google Cloud Storage goes through GCS's S3-compatible endpoint using ## Historical data and backfills -Daily exports start after setup. Historical backfills are not included by default. Because backfills are prepared manually, only short backfills may be possible case by case. +Daily exports start after setup. During setup, we can include a one-time backfill covering up to the 30 days immediately before the first scheduled export. Earlier historical data cannot be included. -If you need historical data, include the date range when contacting us so we can confirm what is possible. +If you need this backfill, include the requested start date when contacting us. ## When to use it @@ -72,4 +72,4 @@ Before requesting raw exports, check whether a simpler option covers your needs: ## How to get it -Raw event data exports are part of our [Enterprise plans](https://plausible.io/enterprise-web-analytics) and are not self-serve. [Contact us](https://plausible.io/contact) to discuss your data volume, export format, storage provider and any historical date range you need. +Raw event data exports are part of our [Enterprise plans](https://plausible.io/enterprise-web-analytics) and are not self-serve. [Contact us](https://plausible.io/contact) to discuss your data volume, export format, storage provider and whether you need the optional 30-day backfill.