From d8fd87f4f82498ffc7dcb050d9f22960c387dd7b Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Cl=C3=A1udia?= Date: Mon, 26 Oct 2026 10:20:20 +0000 Subject: [PATCH 1/3] docs: explain the Atlassian permissions prompt at Bitbucket login [OD-989] Atlassian now shows its permissions page on every authorization for Bitbucket OAuth apps, so Bitbucket users see it at every Codacy login. Add it to the Bitbucket Cloud limitations so support and the app have a page to point to. Co-Authored-By: Claude Opus 5.5 --- docs/faq/general/how-does-codacy-support-bitbucket-cloud.md | 1 + 1 file changed, 1 insertion(+) diff --git a/docs/faq/general/how-does-codacy-support-bitbucket-cloud.md b/docs/faq/general/how-does-codacy-support-bitbucket-cloud.md index ce4155e93b..71ac14e978 100644 --- a/docs/faq/general/how-does-codacy-support-bitbucket-cloud.md +++ b/docs/faq/general/how-does-codacy-support-bitbucket-cloud.md @@ -19,6 +19,7 @@ Currently, the integration between Codacy and Bitbucket Cloud has the following - **Repositories that are moved between teams are not automatically transferred between Organizations on Codacy.** You must manually delete these repositories from their source Organization and add them to their new Organization. - **Codacy only sends commit and pull request notification emails to the authors of the commits and pull requests.** - **Codacy doesn't analyze pull requests submitted from forked repositories.** +- **Atlassian asks you to grant Codacy access every time you log in to Codacy with Bitbucket.** Atlassian now shows its permissions page on every authorization, even if you granted access before, and Codacy can't turn it off. The permissions are the same each time, so you can accept them to continue. See [which permissions Codacy needs](../../getting-started/which-permissions-does-codacy-need-from-my-account.md#bitbucket-cloud). ## See also From 7bb701a81fb47577a70cfcb6de5620de39eecb20 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Cl=C3=A1udia?= Date: Mon, 26 Oct 2026 10:27:24 +0000 Subject: [PATCH 2/3] docs: add a troubleshooting FAQ for the Bitbucket permissions prompt [OD-989] Explains why Atlassian asks Bitbucket users to grant Codacy access at every login, and how to report it to Atlassian. The Bitbucket Cloud limitations bullet now links to it. Co-Authored-By: Claude Opus 5.5 --- ...how-does-codacy-support-bitbucket-cloud.md | 2 +- ...grant-codacy-access-every-time-i-log-in.md | 22 +++++++++++++++++++ mkdocs.yml | 1 + 3 files changed, 24 insertions(+), 1 deletion(-) create mode 100644 docs/faq/troubleshooting/why-does-bitbucket-ask-me-to-grant-codacy-access-every-time-i-log-in.md diff --git a/docs/faq/general/how-does-codacy-support-bitbucket-cloud.md b/docs/faq/general/how-does-codacy-support-bitbucket-cloud.md index 71ac14e978..ba9057a8ed 100644 --- a/docs/faq/general/how-does-codacy-support-bitbucket-cloud.md +++ b/docs/faq/general/how-does-codacy-support-bitbucket-cloud.md @@ -19,7 +19,7 @@ Currently, the integration between Codacy and Bitbucket Cloud has the following - **Repositories that are moved between teams are not automatically transferred between Organizations on Codacy.** You must manually delete these repositories from their source Organization and add them to their new Organization. - **Codacy only sends commit and pull request notification emails to the authors of the commits and pull requests.** - **Codacy doesn't analyze pull requests submitted from forked repositories.** -- **Atlassian asks you to grant Codacy access every time you log in to Codacy with Bitbucket.** Atlassian now shows its permissions page on every authorization, even if you granted access before, and Codacy can't turn it off. The permissions are the same each time, so you can accept them to continue. See [which permissions Codacy needs](../../getting-started/which-permissions-does-codacy-need-from-my-account.md#bitbucket-cloud). +- **Atlassian asks you to grant Codacy access every time you log in to Codacy with Bitbucket.** This is a change on Atlassian's side that Codacy can't turn off. See [why Bitbucket asks you to grant Codacy access every time you log in](../troubleshooting/why-does-bitbucket-ask-me-to-grant-codacy-access-every-time-i-log-in.md). ## See also diff --git a/docs/faq/troubleshooting/why-does-bitbucket-ask-me-to-grant-codacy-access-every-time-i-log-in.md b/docs/faq/troubleshooting/why-does-bitbucket-ask-me-to-grant-codacy-access-every-time-i-log-in.md new file mode 100644 index 0000000000..f27ea2f664 --- /dev/null +++ b/docs/faq/troubleshooting/why-does-bitbucket-ask-me-to-grant-codacy-access-every-time-i-log-in.md @@ -0,0 +1,22 @@ +--- +description: Atlassian shows its permissions page every time you log in to Codacy with Bitbucket. Learn why, and how to tell Atlassian it affects your team. +--- + +# Why does Bitbucket ask me to grant Codacy access every time I log in? + +When you log in to Codacy with Bitbucket, Atlassian shows a page asking you to grant Codacy access to your account. Since late July 2026, this page appears on every login, even if you granted access before. + +This is a change on Atlassian's side, and Codacy can't turn it off. Atlassian now handles Bitbucket logins through its own identity platform, which asks for consent on every authorization. Other apps that log in with Bitbucket show the same behavior. + +To keep using Codacy, and to help get this fixed: + +1. Review the permissions and accept them to continue. Codacy requests the same permissions on every login. See [which permissions Codacy needs from Bitbucket](../../getting-started/which-permissions-does-codacy-need-from-my-account.md#bitbucket-cloud). + +1. Let Atlassian know this affects your team. Reports from affected customers show Atlassian how widespread the problem is: + + - Reply to the [report on the Atlassian Developer Community](https://community.developer.atlassian.com/t/bitbucket-cloud-oauth-consent-screen-shown-on-every-authorization-consent-no-longer-remembered/102357). + - If your company has an Atlassian subscription, [contact Atlassian Support](https://support.atlassian.com/contact/) and say that the Bitbucket Cloud OAuth consent screen is shown on every authorization since late July 2026. + + + +If you have other problems logging in to Codacy with Bitbucket, please contact us at . diff --git a/mkdocs.yml b/mkdocs.yml index 1caf9923b8..cfa5800b22 100644 --- a/mkdocs.yml +++ b/mkdocs.yml @@ -754,6 +754,7 @@ nav: - faq/troubleshooting/we-no-longer-have-access-to-this-repository.md - faq/troubleshooting/why-is-my-file-over-150-kb-missing.md - faq/troubleshooting/error-line-endings.md + - faq/troubleshooting/why-does-bitbucket-ask-me-to-grant-codacy-access-every-time-i-log-in.md - special-thanks.md - Developer tools: - Codacy dev tools: "developer-tools/index.md" From b7356161f44e66941e3b4b79b383b838c5ffc20e Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Cl=C3=A1udia?= Date: Mon, 26 Oct 2026 12:06:32 +0000 Subject: [PATCH 3/3] docs: say Codacy reported the Bitbucket prompt to Atlassian [OD-989] Co-Authored-By: Claude Opus 5.5 --- ...tbucket-ask-me-to-grant-codacy-access-every-time-i-log-in.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/docs/faq/troubleshooting/why-does-bitbucket-ask-me-to-grant-codacy-access-every-time-i-log-in.md b/docs/faq/troubleshooting/why-does-bitbucket-ask-me-to-grant-codacy-access-every-time-i-log-in.md index f27ea2f664..fb38d72d4e 100644 --- a/docs/faq/troubleshooting/why-does-bitbucket-ask-me-to-grant-codacy-access-every-time-i-log-in.md +++ b/docs/faq/troubleshooting/why-does-bitbucket-ask-me-to-grant-codacy-access-every-time-i-log-in.md @@ -17,6 +17,6 @@ To keep using Codacy, and to help get this fixed: - Reply to the [report on the Atlassian Developer Community](https://community.developer.atlassian.com/t/bitbucket-cloud-oauth-consent-screen-shown-on-every-authorization-consent-no-longer-remembered/102357). - If your company has an Atlassian subscription, [contact Atlassian Support](https://support.atlassian.com/contact/) and say that the Bitbucket Cloud OAuth consent screen is shown on every authorization since late July 2026. - +Codacy has reported this to Atlassian (request BBS-257159). If you contact Atlassian Support, mention this request so Atlassian can link your report to it. If you have other problems logging in to Codacy with Bitbucket, please contact us at .